At the MyMalls warehouse in Miami, our awesome team works quickly to ensure your packages are processed quickly and accurately. We want to ensure you have an excellent experience with MyMalls, every time.

We’re also focused on complete transparency. As well as our cost calculator and precise tracking, we’re introducing cut-off times for our services.
We process parcels as quickly as possible, but we also want to give our members a realistic expectation of timelines. That’s why we’re bringing in a 12pm cut-off point. Parcels received in the morning will be processed on the same day, while those received in the afternoon will be processed on the next working day.

Here are the cut-off times for shipments:

  • Packages that arrive at the warehouse before 12 pm will be processed and shipped on the same working day.
  • Packages that arrive at the warehouse after 12 pm will be processed and shipped on the next working day.

Here are the cut-off times for Repack & Combine requests:

  • Consolidations requested before 4 pm will be processed and shipped on the same working day.
  • Consolidations requested after 4 pm will be processed and shipped on the next working day.

Once your package has been processed by our team, you’ll be able to sign in to your suite, pay for shipping, then sit back, relax, and wait for a knock at the door! If you’d like to know more about this stage of the process, head over to this handy article.

If you have any questions about any aspect of the MyMalls service, our friendly team members always happy to help!

The MyMalls Team :)

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