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Bermuda

Ashanty Virginia avatar
Written by Ashanty Virginia
Updated over 2 weeks ago

MyMalls is the best option for package and mail forwarding from the USA to Bermuda, providing fast and reliable delivery for those wishing to shop at online vendors in America, and additionally providing money-saving options through free package consolidation! This article provides some delivery information specifically about Bermuda.

DHL Express

DHL opening hours in Bermuda

  • Monday to Friday, 8:00am - 5:00pm (please note the office is closed 12:00 – 1:00pm)

DHL website and contact information for Bermuda

Mandatory Customs Automated Processing System (CAPS) ID

Effective September 30, 2020 Bermuda Customs requires to provide an Importer’s Trader ID, also referred to as Customs Automated Processing System (CAPS) ID, for all imports into Bermuda.

In order to prevent delays at time of import of your next and/ or first shipment, please request your Six digit CAPS ID, which is issued by the Bermuda Customs Department. Upon receival please provide this information to DHL upfront together with your shipment details.

For more information about the CAPS ID and to apply, please click the button below:

Special handling considerations for Bermuda

Certain items cannot be shipped to Bermuda due to their hazardous or prohibited nature. Common examples include deodorants and other aerosol products. Before shipping, please review MyMalls' documentation on prohibited items to ensure your package complies with regulations.

Import guidelines for Bermuda can be found by following this link: 

Options for handling restricted items

  • Removing Prohibited Items: If your package contains both prohibited and non-prohibited items, the hazardous items can be removed and the remaining contents shipped.

  • Alternative Dispositions: You may choose to have restricted items:

    • Discarded

    • Returned to the sender

    • Held for pickup at MyMalls facility.

Tax and duties

Your packages are delivered “DDU” (Delivered Duty Unpaid), meaning it’s your responsibility to pay any local country duties in full upon delivery. These costs vary by country, so it's best to contact your local Customs office for specific details.

Shipping Service Limitations

Please note that MyMalls does not currently offer ocean freight services to Bermuda. All packages must be shipped using available air services, which may affect shipping options for certain items.

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