Nicole Oliviera avatar
Written by Nicole Oliviera
Updated over a week ago

MyMalls is the best option for package and mail forwarding from the USA to Jamaica, providing fast and reliable delivery for those wishing to shop at online vendors in America, and additionally providing money-saving options through free package consolidation! This article provides some delivery information specifically about Jamaica.

DHL Express

DHL opening hours in Jamaica

  • Monday to Friday, 8:30am - 5pm

 DHL website and contact information for Jamaica

 Special handling considerations in Jamaica

DHL import guidelines for Jamaica can be found by following this link:

Tax and duties

Your packages are delivered “DDU” (Delivered Duty Unpaid), meaning it’s your responsibility to pay any local country duties in full upon delivery. These costs vary by country, so it's best to contact your local Customs office for specific details.

What happens if I leave my package too long in Customs?

In Jamaica package recipients are given the option to clear themselves or have DHL act as a broker. If they do not act within 14 days, the shipment is turned over to Jamaica Customs, after which the customer will need to clear the shipment from the government location (Queen’s Warehouse) as DHL no longer has jurisdiction over the package. In addition to the duties cost, the package owner will have to pay storage fees for each day the shipment spends at the Queen's warehouse.

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