MyMalls is the best option for package and mail forwarding from the USA to the Cayman Islands, providing fast and reliable delivery for those wishing to shop at online vendors in America, and additionally providing money-saving options through free package consolidation! This article provides some delivery information specifically about the Cayman Islands.
DHL opening hours in Grand Cayman
Monday to Friday, 8:00am - 5:00pm
DHL website and contact information for Grand Cayman
Telephone: +345 949 8575
Mandatory One-Time Authorization
Effective June 1st 2020, Cayman Customs requires a one-time authorization from you for DHL to clear shipments on your behalf. Without fulfillment of this form there will be delays in the handeling of your package.
In order to prevent delays at time of import of your next and/or first shipment, please complete an authorization form and send it to [email protected] with a copy of your valid ID, or bring it to your local DHL office with a valid ID.
Special handling considerations for Grand Cayman
DHL import guidelines for the Cayman Islands can be found by following this link:
Cayman Brac and Little Cayman
Although we do provide doorstep delivery in Grand Cayman, our shipping partner DHL does not yet have a physical presence on Cayman Brac and Little Cayman.
On these islands, DHL works with a third-party delivery service, Cayman Airways Express, who will charge an additional delivery cost for these locations.
Tax and duties
Your packages are delivered “DDU” (Delivered Duty Unpaid), meaning it’s your responsibility to pay any local country duties in full upon delivery. These costs vary by country, so it's best to contact your local Customs office for specific details.