Frequently Asked Questions

Answers to all those common questions that don't quite fit in any other bucket!

7 articles in this collection
Written by Toine Rodenburg

How do I ship my packages during the COVID-19 Pandemic? (Cayman Islands ONLY)

Pay for your duties online to avoid contact as much as possible upon delivery.

Written by Toine Rodenburg
Updated over a week ago

How do I ship my packages during the COVID-19 Pandemic? (CURAÇAO ONLY) • ¿Cómo envío mis paquetes durante la pandemia COVID -19? (Solamente Curazao)

Pay for your duties online to avoid contact as much as possible upon delivery.

Written by Toine Rodenburg
Updated over a week ago

For how long will MyMalls store my package? • ¿Por cuánto tiempo MyMalls almacenará mi paquete?

Written by Toine Rodenburg
Updated over a week ago

Can I receive normal mail at my MyMalls address? • ¿Puedo recibir correo normal en mi dirección de MyMalls?

Written by Toine Rodenburg
Updated over a week ago

How do I know my package arrived at MyMalls? • ¿Cómo sé que mi paquete llegó a MyMalls?

What happens when your package arrives to MyMalls' processing center•Qué sucede cuando su paquete llega a nuestro centro de procesamiento

Written by Toine Rodenburg
Updated over a week ago

Can MyMalls receive my packages on Saturday? • ¿Puede MyMalls recibir mis paquetes los sábados?

Written by Toine Rodenburg
Updated over a week ago

What happens if I leave my package too long in Customs? • ¿Qué sucede si dejo mi paquete por mucho tiempo en Aduanas?

Written by Toine Rodenburg
Updated over a week ago