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How do I create and upload invoices to MyMalls, even remotely?

Toine Rodenburg avatar
Written by Toine Rodenburg
Updated over a week ago

How to Create and Upload Invoices to MyMalls, Even Remotely

Managing invoices for your MyMalls packages is an essential task, whether you're at home or traveling. This guide provides step-by-step directions on creating and uploading invoices, ensuring seamless processing of your packages.

Step 1: Creating an Invoice Without a Laptop

If you're abroad or do not have access to a computer, you can still easily create professional invoices:

  • Use Online Platforms: Many online platforms offer free, customizable invoice templates that you can access from any internet-enabled device, such as your smartphone or tablet. These templates are tailored for various purposes, including commercial, business, service, and freelance invoices.

  • Quick Tips for Platforms: - Choose a template matching your business needs. - Fill in all required fields, such as client information, services provided, and the total amount. - Save the completed invoice as a PDF to ensure compatibility.

Once your invoice is ready, you can proceed to upload it to MyMalls.

Step 2: Uploading an Invoice to Your Package in MyMalls

To upload your invoice:

  1. Log in to your MyMalls account and access your suite.

  2. Locate the package for which the invoice needs to be uploaded.

  3. Click on the package to be redirected to the invoice upload page.

  4. On the upload page, either: - Click "Browse" to select the PDF file from your device, or - Drag and drop the PDF file into the designated upload area.

  5. Ensure the file is uploaded successfully. You will receive a confirmation message.

This process uploads your invoice to the system for review and processing.

Troubleshooting Common Issues

  • File Format Error: Ensure that your invoice is saved as a PDF. Other file formats may not upload successfully.

  • Internet Connection: A stable internet connection is necessary for both creating the invoice and uploading it to MyMalls.

  • Device Compatibility: Confirm that the device you are using supports PDF file uploads and is functioning properly.

Contacting Support

If you encounter any challenges while creating or uploading your invoice, MyMalls' support team is available to assist you. They can guide you through the process or troubleshoot any specific issues.

Managing your invoices with MyMalls is simple and user-friendly. By following these steps, you can ensure your packages are processed smoothly, even if you're navigating tasks remotely.

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