Go to MyMalls

Shopping and Invoices

Everything you need to know about shopping as a MyMalls customer

10 articles
Mariel Meijst avatarMarcela Vieira avatarNicole Oliviera avatar+2
Written by Mariel Meijst, Marcela Vieira, Nicole Oliviera and 2 others

Adjust your Amazon Delivery Preferences

To avoid loss or misplaced packages, update your delivery instructions. Did you receive an OTP for delivery? Let us know right away!
Mariel Meijst avatar
Written by Mariel Meijst. Updated over a week ago

Do I need to complete a Form 1583?

A completed USPS Form 1583 is required by the United States Postal Office (USPS) authorized by a licensed notary to receive postal mail.
Mariel Meijst avatar
Written by Mariel Meijst. Updated over a week ago

What happens with my package within MyMalls warehouses?

How do I know that my packages arrived at MyMalls?
Marcela Vieira avatar
Written by Marcela Vieira. Updated over a week ago

How to use your personal MyMalls addresses and suite number

How to use your personal MyMalls address and suite number to make sure your packages arrive in our warehouses.
Nicole Oliviera avatar
Written by Nicole Oliviera. Updated over a week ago

How can I shop tax-free in the EU?

Save all your receipts and invoices and save up to 21% on your shopping in the European Union!
Oriana Berkemeyer avatar
Written by Oriana Berkemeyer. Updated over a week ago

Prohibited or hazardous items

What happens if I purchase a prohibited item?
Leonitza Rojer avatar
Written by Leonitza Rojer. Updated over a week ago

How to find your Amazon invoice

How to find Amazon invoices to upload into your MyMalls Suite
Mariel Meijst avatar
Written by Mariel Meijst. Updated over a week ago

How can I shop tax-free in the U.S.?

As a MyMalls member, you are exempted from the US Sales Tax! But there's one thing you need to do before you can shop tax-free..
Mariel Meijst avatar
Written by Mariel Meijst. Updated over a week ago

How do I preregister my invoices?

Ship your packages faster by pre-registering your invoices.
Nicole Oliviera avatar
Written by Nicole Oliviera. Updated over a week ago

How do I send MyMalls a missing invoice?

Leonitza Rojer avatar
Written by Leonitza Rojer. Updated over a week ago