If you shop online and want to receive your packages through MyMalls, it’s very important to use your personal MyMalls address and suite number correctly. Follow these simple steps to make sure your package arrives without problems.
1. Find Your MyMalls Address
Log into your MyMalls Suite — Go to the MyMalls website and sign in.
Copy Your U.S. Warehouse Address — MyMalls provides you with a U.S. shipping address. In your account, you will see the full address, including your suite number.
2. Understand Your Suite Number
What is a suite number?
This is a unique code assigned to you when you sign up.
It looks like "XX-123456" (letters XX + six numbers).
Example: If your suite number is CW-987654, you must always include it in your shipping address.
Why is it important?
Your suite number identifies your package.
If you forget to include it, we won't be able to match your package with your suite.
3. Use Your MyMalls Address When Shopping Online
Copy your full MyMalls address — In your MyMalls account, you will see your U.S. warehouse address. Use the copy button to make sure everything is correct.
Paste it at checkout — When paying for your online order, enter your MyMalls address as the shipping address. Don't forget to include your suite number!
💡 TIP: If the store doesn’t have a second address field for your suite number, add it to your name instead. Example: If your name is Maria Gomez and your suite number is US-987654, enter your name like this: Maria Gomez US-987654
4. Important Tips
✅ Always double-check your address — Make sure you spelled everything correctly before confirming your order.
✅ Pre-register your package — After you place an order, go to your MyMalls account and pre-register the package. Upload the invoice (receipt) from the store. This helps MyMalls process your package faster.
✅ Need help? If you have questions, contact the MyMalls Support Team. They are happy to help!