Or instead of watching the video, you can also follow the following steps. Here we will show you exactly where and how to pre-register your package using your desktop. You can also preregister using the MyMalls App.
Preregistration explained in Steps
In the MyMalls App
In the MyMalls App
If you don't have the MyMalls App yet, download it here to get started.
Step 1: Open the MyMalls App and log in to your suite
Step 1: Open the MyMalls App and log in to your suite
Step 2: Navigate to “Pre-Register” in the bottom menu.
Step 2: Navigate to “Pre-Register” in the bottom menu.
Step 3: Click “Add Invoice” to upload your invoice directly from your phone's files.
Step 3: Click “Add Invoice” to upload your invoice directly from your phone's files.
Step 4 (Optional): Add the tracking number to the uploaded invoice by selecting “Add Tracking Number.”
Step 4 (Optional): Add the tracking number to the uploaded invoice by selecting “Add Tracking Number.”
On Your Mobile Phone
On Your Mobile Phone
Step 2: Go to your profile by clicking on the profile icon at the top right of your screen to open your profile menu.
Step 2: Go to your profile by clicking on the profile icon at the top right of your screen to open your profile menu.
Step 3: Click on Preregister shipments for US.
Step 3: Click on Preregister shipments for US.
Step 4: Click on 'Browse' to upload all your invoices from your files on your mobile phone.
Step 4: Click on 'Browse' to upload all your invoices from your files on your mobile phone.
Step 5 (Optional): Add the tracking number to the corresponding invoice upload by clicking on 'Add tracking number'
Step 5 (Optional): Add the tracking number to the corresponding invoice upload by clicking on 'Add tracking number'
On a Desktop
On a Desktop
Step 2: Go to your profile by clicking on the profile icon at the top right of your screen to open your profile menu.
Step 2: Go to your profile by clicking on the profile icon at the top right of your screen to open your profile menu.
Step 3: Click on Preregister shipments for US.
Step 3: Click on Preregister shipments for US.
Step 4: Click on 'Browse' to upload all your invoices from your files on your mobile phone.
Step 4: Click on 'Browse' to upload all your invoices from your files on your mobile phone.
Step 5 (Optional): Add the tracking number to the corresponding invoice upload by clicking on 'Add tracking number'.
Step 5 (Optional): Add the tracking number to the corresponding invoice upload by clicking on 'Add tracking number'.
What is preregistration?
Preregistration is like telling us in advance that you have a package coming to your suite after shopping online. To do this, you need to upload the invoice (a document showing what you bought) to your suite. You can also give us the tracking code if you have it, but that part is optional.
Why is preregistration important?
When you shop online and use MyMalls as your shipping partner, we understand that speed is crucial for you. By preregistering before the arrival of your package, you automatically skip the invoicing and description process once your package arrives, saving you valuable time & helping us get it to your doorstep even faster.