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How to find your Amazon invoice

How to find Amazon invoices for uploading in your MyMalls Suite.

Mariel Meijst avatar
Written by Mariel Meijst
Updated over 5 months ago

We're often asked how to find the original invoice? Since the majority of our customer purchases are made with Amazon, this article will visually describe how to find Amazon invoices. If you're shopping with another vendor, hopefully the procedure there will be similar.

The importance of providing MyMalls the original invoice

In order to get your packages successful processed through your local customs agencies, MyMalls is required to include a copy of your original vendor invoice with our shipment. You can provide us with original invoices by uploading them to your MyMalls Suite, or sending them to us by email ([email protected]).

Follow these steps when using a desktop or laptop

Please select if you'd like to review the steps with- or without images.

Explanation with images

Step 1: Login to your Amazon account

Step 2: View your orders

Once logged into your Amazon account, you'll find a link under the "Account & Lists" a menu to a page that contains a listing of your orders.

Step 3: Click the invoice link on the relevant order

To the upper right of each listed order, you'll find a shortcut link directly to its invoice.

Step 4: Print your invoice

After clicking "invoice" in the previous step, you'll be shown a web page containing your invoice data, along with a "print" link at the top, which you'll want to click.

Step 5: Save as PDF or email PDF directly

Both Windows and Mac computer provide facilities to print to a PDF file (rather than a physical printer) or to print directly to a PDF attachment to an email. Here's a screenshot of what these options look like on a Mac—they are found at the bottom of the dialog box that appears when you click "Print".

The best option is to "Save as PDF...", which will create a file on your desktop computer, that you can upload directly into your Suite. Alternatively, you can choose the "Mail PDF" option, and email us your invoice, but that will introduce a small delay as our support team has to figure out which account/package the invoice belongs to.

Explanation without images

  1. Login to your Amazon account

  2. View your orders — Once logged into your Amazon account, you'll find a link under the "Account & Lists" a menu to a page that contains a listing of your orders.

  3. Click the invoice link on the relevant order — To the upper right of each listed order, you'll find a shortcut link directly to its invoice.

  4. Print your invoice — After clicking "invoice" in the previous step, you'll be shown a web page containing your invoice data, along with a "print" link at the top, which you'll want to click.

  5. Save as PDF or email PDF directly — Both Windows and Mac computer provide facilities to print to a PDF file (rather than a physical printer) or to print directly to a PDF attachment to an email.
    ​
    ​The best option is to "Save as PDF...", which will create a file on your desktop computer, that you can upload directly into your Suite. Alternatively, you can choose the "Mail PDF" option, and email us your invoice, but that will introduce a small delay as our support team has to figure out which account/package the invoice belongs to.

Follow these steps when using an iPhone

Please select if you'd like to review the steps with- or without images.

Explanation with images

Step 1: Open your browser and go to Amazon.com

Unfortunately you won't be able to view your invoice from the Amazon App. Therefore, you need to open your browser (such as chrome or safari) and head over to Amazon.com to log into your account.

Step 2: Click on your profile to view your orders

Once logged into your Amazon account, click on the profile icon to open a menu. Then click on 'Track & Manage Your Orders'.

Step 3: View your order details

Click on the order from which you want to retrieve the invoice.

Step 4: Click on 'View or Change your order'

Step 5: View your invoice

Step 6: Download your invoice by clicking on the 'Export' icon on your browser's menu below.

Step 7: Click on 'Options' to make sure to download the PDF version of your invoice.

Step 8: Click on 'PDF' and save it by clicking on 'Done'

Step 9: Save it in your Files or send it to us directly by mail

You can choose to either save it to your files and upload it in your suite or to you can mail it to [email protected]

Explanation without images

  1. Open your browser and go to Amazon.com — Unfortunately you won't be able to view your invoice from the Amazon App. Therefore, you need to open your browser (such as chrome or safari) and head over to Amazon.com to log into your account.

  2. Click on your profile to view your orders — Once logged into your Amazon account, click on the profile icon to open a menu. Then click on 'Track & Manage Your Orders'.

  3. View your order details — Click on the order from which you want to retrieve the invoice.

  4. Click on 'View or Change your order'

  5. Click on 'View invoice'

  6. Download your invoice — Click on the 'Export' icon on your browser's menu below.

  7. Click on 'Options' — to make sure to download the PDF version of your invoice.

  8. Click on 'PDF' and save it by clicking on 'Done'

  9. Save it in your Files or send it to us directly by mail

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