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How do I update my email address on MyMalls, and what should I do if there’s an issue?

Toine Rodenburg avatar
Written by Toine Rodenburg
Updated over a week ago

How do I update my email address on MyMalls, and what should I do if there’s an issue?

Overview of Email Address Updates

Updating your email address in MyMalls ensures that all future communications, including important account-related updates and notifications, are sent to your new email address. This process is essential if your current email is inaccessible or outdated. Once updated, it becomes your primary contact address.

Steps to Update Your Email Address

Follow these steps to update your email address on MyMalls:

  1. Log in to your MyMalls account.

  2. Navigate to the ‘Account Settings’ or ‘Profile’ section.

  3. Enter the new email address you wish to use.

  4. Confirm the update as instructed on the platform.

Once updated, you should use your new email address for all future communications with MyMalls.

Troubleshooting and Resolving Email Issues

If you experience issues receiving emails at your updated address, follow these steps:

  • Confirm that the email address was updated correctly in your account settings.

  • Check your spam or junk folders to ensure that MyMalls emails are not being misclassified.

  • Ensure that your email provider is not blocking emails from MyMalls.

If problems persist, report the issue to MyMalls support, providing details about the problem for further assistance.

Additional Support

For any unresolved issues, contact MyMalls customer support through the help section of the MyMalls website. The support team can assist with resending crucial emails or addressing any technical problems linked to email delivery. Updating your email address and ensuring communication is seamless is crucial for staying connected and informed about your MyMalls account. If you follow the steps above and reach out for support as needed, you can resolve most disruptions efficiently.

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