If you have received a package in your MyMalls suite and are unsure of its contents or sender, there are several tools and steps you can use to verify and identify it.

MyMalls allows you to view a digital label and a picture of the package contents directly within your suite. This feature helps you determine the package's origin and see more details before deciding to open it.

If further confirmation is needed, you can request an image of the package's label and contents for verification. The MyMalls team will upload these images to your suite to assist with package identification. This is particularly useful if the package is unrecognized or unexpected.

To streamline the identification process, consider pre-registering the packages you are expecting. Pre-registration allows you to match incoming packages more easily to your orders, reducing confusion when reviewing the items in your suite. By following these steps, you can efficiently identify and manage all incoming packages in your MyMalls account.