How to Handle Missing Invoices and Upload Them Using MyMalls in Different Scenarios
Introduction
Managing and uploading invoices is a critical step for users of MyMalls, especially when faced with missing invoices or technical limitations. This guide provides step-by-step instructions on how to create missing invoices and upload them effectively, with solutions tailored to various scenarios.
Handling Missing Invoices
If you receive items without an accompanying invoice (e.g., replacement items from a supplier), follow these steps:
Create a Self-Generated Invoice: Use a professional invoice template generator or similar tool to create your own invoice.
Include Key Information: Clarify in the invoice description what the item is and assign a nominal value for tracking purposes. For example, if the value is unknown, you can set a placeholder value. Ensure that all required fields are accurate to increase the likelihood of acceptance.
Uploading Invoices from Apple Devices
For users managing invoices on MyMalls via an Apple device, the app may not allow a direct download of invoices. To resolve this issue:
Select the Print Option: Within the app's invoice view, choose the print option.
Save as PDF: Instead of actually printing, save the document as a PDF file.
Upload the PDF: Once saved, upload the PDF invoice to your MyMalls suite to complete the process.
Conclusion
By following these steps, you can efficiently manage missing invoices and address technical limitations when using MyMalls. If further assistance is needed, consult MyMalls' support resources for tailored help.
Related Topics
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