Properly Uploading and Managing Invoices for Shipments on MyMalls
Managing invoices correctly is crucial for ensuring smooth processing and timely delivery of your packages with MyMalls. Accurate invoices also help with customs clearance. This guide explains how to handle, upload, and verify invoices, especially for multi-item shipments or packages from various suppliers.
Overview of MyMalls Invoice Requirements
To avoid delays or rejection of your shipment invoices:
Ensure all invoices are complete and include every item in your shipment.
Verify that the item descriptions, quantities, and values match the contents of your package.
Keep SKU numbers visible and easily identifiable on each invoice.
Steps to Obtain a Valid Amazon Invoice
If you are ordering from Amazon, follow these steps to download an invoice:
Open a desktop or mobile web browser (avoid using the Amazon mobile app).
Log in to your Amazon account.
Navigate to 'Your Orders' or 'Returns & Orders.'
Select the relevant order and click 'View Invoice.'
Once the invoice appears, click 'Print this page for your records' and save it as a PDF.
Upload the saved PDF to MyMalls to ensure all details (e.g., item descriptions and values) comply with requirements.
Handling Invoices for Multi-Item Shipments
If a shipment includes multiple items from one or more suppliers:
Upload a separate invoice for each item included in the package, as necessary.
Ensure invoices are accurate and correspond to the items listed in your package.
This practice enables MyMalls staff to verify your shipment's contents, calculate duties accurately, and expedite the shipping process.
Managing Invoices from Different Suppliers
For shipments involving items from multiple suppliers, take the following steps:
Use a desktop computer rather than a mobile device to access your account.
Go to 'My Orders' on the supplier's website and click ‘Order Details’ (not 'View Invoice').
Download each supplier’s invoice separately.
Confirm every invoice includes: - The full item description. - A total summary. - Visible SKU numbers for each product.
After downloading, verify the accuracy and completeness of all invoices before submission.
Tips to Avoid Common Mistakes
Always upload invoices that account for all items in your shipment.
Match invoice details (e.g., descriptions, quantities, and SKUs) with your package contents.
For Amazon orders, save invoices as PDFs using the web browser interface.
By following these guidelines, you can ensure that your shipments are processed efficiently and without issues.
Related Topics
How to track your shipments with MyMalls
Guidelines for calculating customs duties on MyMalls