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How can I generate a digital Amazon invoice that meets MyMalls' upload requirements?

Toine Rodenburg avatar
Written by Toine Rodenburg
Updated over a week ago

How Can I Generate a Digital Amazon Invoice That Meets MyMalls' Upload Requirements?

Ensuring your Amazon invoice is compatible for upload to MyMalls requires saving it in a valid digital format, typically a PDF. Below are step-by-step instructions and helpful tips to generate such invoices.

Identifying the Correct Format

To upload an invoice to MyMalls, it must:

  • Be in a digital PDF format.

  • Include all required information such as item descriptions, values, and quantities.

Steps to Retrieve and Save an Amazon Invoice

  1. Access Amazon Using a Web Browser: Start by logging in to your Amazon account from a web browser. Using the Amazon mobile app may not provide all the necessary functionalities.

  2. Navigate to Your Orders: Click on “Your Orders” or “Returns & Orders” to see your past purchases.

  3. Locate the Relevant Order: - Find the specific order for which you need an invoice. - Under the order number, click View Invoice.

  4. Save the Invoice as a PDF: - Once the invoice opens, select the option to Print this page for your records. - In the print dialog, choose Save as PDF (instead of printing a hard copy) and save it to your computer.

Handling Non-Digital Invoices

If the invoice displayed on Amazon is not in a preferred digital format, you can manually convert it:

  • Click on the Print option.

  • Save the file as a PDF using the print dialog on your device to create a valid digital invoice.

Additional Tips

  • Avoid Using the Amazon App: Certain invoice options and functionalities may not be accessible via the mobile app.

  • Double-Check the Invoice Details: Ensure the saved PDF includes all relevant details required for MyMalls’ processing.

  • Keep a Copy: Save a backup of the digital invoice for your records.

Conclusion

By following the steps outlined above, you can generate and save a valid Amazon invoice in a PDF format that complies with MyMalls' upload requirements. This ensures a smoother processing experience and avoids delays related to incompatible or incomplete invoices.

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