Pre-registering packages and selecting the appropriate carrier are important steps to ensure seamless shipping within the MyMalls system. This guide provides detailed instructions on how to enter tracking information and select a carrier, applicable to most users.

When pre-registering a package, you should enter the tracking number provided by the sender (e.g., Shein, Amazon, or any other merchant you purchased from). This number is typically issued by the carrier responsible for delivering the package to the designated MyMalls warehouse. Ensure the tracking number matches the carrier records for accurate tracking and identification at the MyMalls warehouse.

At the time of registering or shipping packages, you may encounter the choice to enter carrier information. For MyMalls shipments, you can manually select the preferred carrier or opt for the 'Cheapest' carrier available at checkout.

If the original sender uses a different carrier (e.g., FedEx) that also delivers to the MyMalls warehouse, you can select your preferred carrier (e.g., DHL) for the shipment to its final destination. You also have the flexibility to switch carriers at checkout to meet cost or delivery time preferences. This ensures packages are delivered efficiently, even if the original and final-stage carriers are not the same.

By following this guide, you can streamline the process of pre-registering packages and selecting the ideal carrier for your MyMalls shipments.