At MyMalls, we aim to provide customers with flexibility when managing their packages. Below is an overview of our package storage policy, including timelines and reminders.

Your packages are eligible for 60 days of free storage once they arrive at our warehouse. During this time, you can consolidate packages or arrange for shipping at your convenience.

If your packages remain in the warehouse nearing the end of the 60-day free storage period, you will begin receiving reminder notifications to ensure you don’t forget about them. After the free storage period expires, your package will be discarded and deleted from your suite. It’s important to arrange for shipping within this 60-day free storage window. By adhering to these timelines, you can avoid disruptions or additional complications with your shipments.

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