How do I update my shipping address after payment with MyMalls?
If you've paid for a package with MyMalls but need to update the shipping address, it is possible to make changes depending on your package's status. Here's how:
Address Update Process
Cancel the Payment: The first step is to cancel the payment for the shipment. Upon cancellation, the payment amount will be refunded back to your account. The exact timing of the refund may vary.
Update Address in Account Settings: Once the payment has been canceled, you can update your delivery address through your MyMalls account settings. Make sure to input the correct address before proceeding.
Make Payment Again: After updating your address, you can complete the shipment payment once more using the correct information.
Important Considerations
Address changes can only be processed before the package is shipped or in transit. If the package is already in transit, modifications may not be allowed.
The procedure for cancellations and refunds may vary slightly depending on payment methods or local regulations.
For additional details or unique circumstances, it’s recommended to contact MyMalls Customer Support directly.