Sweet! You’ve Earned Shipping Credits
So you’ve won or received MyMalls Shipping Credits, amazing! Here’s everything you need to know: where to find them, how to use them, and how you can earn even more.
Where to Find Your Shipping Credits
Once you receive shipping credits (through MyMalls rewards, promotions, or referrals), they are automatically added to your MyMalls Suite.
On desktop — Your available credit balance is displayed in the top-right corner of your suite dashboard.
On Mobile — Shipping credits are not yet visible in the mobile layout, but our team is working on this update. You will be notified as soon as this improvement is released.
How to Use Shipping Credits
Shipping credits can be applied during the final step of checkout.
Go to your package and proceed to Checkout
At 2. Payment method, locate the option:
“Use your credits for this payment”
Toggle the switch ON to apply your available credits
The amount will be deducted from your shipping fee
What You Can Use Shipping Credits For
Shipping credits can be applied only toward your shipping fee.
They cannot be used for:
Insurance
Repack fees
Additional service charges
How to Earn Shipping Credits
You can earn shipping credits in several ways:
Social Media Giveaways
We regularly give away shipping credits on our social platforms. Follow us to stay updated on the latest giveaways and rewards.
Refer Friends to MyMalls
Earn shipping credits each time someone you referred ships a package. For full details, visit our referral guide.
Need More Help?
If you have questions or don’t see your credits in your suite, contact our Support Team via chat or email; we’re here to help.