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Where to download the MyMalls App?
Where to download the MyMalls App?

How to download our App and enable push notifications to enjoy all the MyMalls benefits from wherever you are.

Mariel Meijst avatar
Written by Mariel Meijst
Updated over a year ago

Our MyMalls App is available for iOS and Android users!

We'll guide you through the process so you can take advantage of these great benefits!

Download the MyMalls App

Download on iOS

Compatibility : iOS 14.4 or later for iPhones, iPads and Ipod Touch.

  1. Open your App Store:
    *To install apps, you must either be signed in with your Apple ID, sign in or create one. So, if requested, sign in to the App Store to complete the install.

  2. Tap search on the bottom right of your screen. Then enter the name of the app: MyMalls App.

  3. Tap the Icon.

  4. Tap GET. Then tap Install.
    *If your iPhone has Face ID enabled, double-tap the Side button then look at the screen to authenticate.

Or click on the Download button.

Download on Android

Compatibility : 5.0 and up

  1. Open your Google Play Store:
    *To install apps, you must either be signed in with your Google Account, sign in or create one. So, if requested, sign in to the Google Play Store to complete the install.

  2. Tap search on your screen. Then enter the name of the app: MyMalls App.

  3. Tap the Icon

  4. Tap Install then confirm by tapping OK

Or click on the Download button.

If you have any trouble downloading the App, you can always ask our friendly Support Team for help!

How to Enable Push Notifications

Enable push notifications to receive all updates on your packages and manage your packages from wherever you are. The MyMalls app will keep you in the loop from the moment your order arrives at our warehouse until it arrives on your doorstep.

iOS users

  1. Go to Settings and tap Notifications.

  2. Select the MyMalls App under Notification Style.

  3. Tap on the slide button next to 'Allow Notifications' to enable notifications.

  4. Under Alerts, choose the alert style you like. If you turn on Allow Notifications, you can choose when you want the notifications to be delivered; either immediately or in the scheduled notification summary.

With iOS 15 or later, you can turn on Critical Alerts for the MyMalls App, so notifications will come through even if your iPhone is muted or you've set up a Focus.

Android users

  1. Open your phone's Settings app.

  2. Tap Notifications > App settings

  3. Under "Most recent", find the MyMalls App and tap on it.

    1. Can't find the MyMalls app? In the dropdown menu, tap All apps.

  4. Turn the app's notifications on.

If you don't see "Recently sent", you're using an older Android version. Instead, tap App notifications and tap on the MyMalls App.

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