MyMalls

Information on Payments

About MyMalls Pricing

Learn how insurance protects your packages shipped with MyMalls, covering loss or damage during international delivery.

How does insurance work at MyMalls?

Addresses that are considered remote areas incur an extra delivery surcharge

Information on Surcharges

Save your payment details to speed up the checkout process.

How to save your Payment Method details

How can I pay with Sentoo?

Learn how to apply your coupon code at checkout to save on your shipment. This guide shows where to find the discount field.

How to Use a Coupon Code During Checkout

How can I manage invoice corrections and adjust packages after payment in MyMalls?

How do I update my shipping address after payment with MyMalls?

How can I troubleshoot and resolve payment issues during checkout in MyMalls?

If you shipped your package with MyMalls but arrives damaged or doesn’t arrive at all, here’s how MyMalls helps you file and resolve a claim.

How to File a Claim for Lost or Damaged Shipments

Ashanty Virginia

Mariel Meijst

Toine Rodenburg

Information and answers to questions related to payment options, security, currencies and more.

Payments and Insurance

About us

How it works

Why MyMalls

Cost Calculator

Blog

Find answers and get help from Intercom Support and Community Experts

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